Cancellation of the products can be accepted before we ship it out. Most probably we ship the parcel out same day or next day depending upon the timings of purchase. But we assure you if the cancellation is done before that we will surely stop it and return your money without any deduction. We would request you to send the cancellation details on e-mail : email@example.com or you can call us on 9711444777.
In the unlikely event that goods need to be returned to us, it is imperative that a Returns Number is obtained first to enable us to process your return as quickly and efficiently as possible. Returns received without the correct details will unfortunately be subject to delays. We strongly advise that a tracked delivery method (e.g. DTH) is used to return goods. Providing goods are genuinely faulty, we will reimburse your postage costs, up to a maximum of $50(USD) outside india and within india upto Rs 200/-
We will endeavour to process all authorised refunds within 14 working days. In the interests of helping the environment, efficiency and good business practice, we reserve the right to operate a paperless refund facility for amounts less than $10. I.e. we will credit your card/account electronically within 5 working days.
We dispatch all our parcels through reputed courier services with India depending upon the services available in your region. Normally it takes 3 to 4 working days to get delivered within the India, but some times it takes longer depending upon the local service of that courier in your area We will always send you tracking number and you can track your parcel online on that particular courier services or else you can call them locally to follow it,
For dispatches outside India mostly we use DHL and delivery time is 5 to 7 working days depending upon the region.
Delivery within Srinagar region is most probably same day or next day and there are no shipping charges for this region since our factory is based in same area.
If the item is not delivered to you due to neglegance of courier, or lost of parcel in transit. We will surely dispatch another fresh item to you in 10-15 days.
All product images used on this web site are only representative of goods on offer. Actual goods may not be exactly the same colour. In the event that you are not happy with any goods received, you have the right to cancel your order, return the goods in good condition to us within 14 days and receive a full refund of the purchase price paid.
All Trademarks and Copyrights are recognized. If you are the copyright owner and we have failed to credit you or you are unhappy with our use of your copyright then please contact us and we will make amends immediately.
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Statutory Rights: Your statutory rights are not affected by any of the above.